If you need assistance with adding a product to The Lighting Exchange®, or updating a manufacturer on your line card, there are three ways of communicating with our Data Team.
Do you need a product for a fixture schedule and it is not on The Lighting Exchange® yet? Don’t worry – you can request for a product to be added and our data team will take care of the rest.
To request a product, click on the “Add a Product” link in the blue section of the sidebar navigation.
Doing so will open a window where you can input the manufacturer name, the product type, and a URL to the product page. After clicking on “Submit Product for Upload,” this information will be sent to The Lighting Exchange® data team who will get the product loaded up onto the system.
In a similar way, you can also request updates to your manufacturers’ profiles. Has their logo or URL changed and we haven’t yet caught it? Let us know!
To request a manufacturer update, click on the “Manufacturer Update” link in the blue section of the sidebar navigation.
You are also more than welcome to browse through our Knowledge Base, which will lead you to articles such as this one on anything regarding The Lighting Exchange®.
For all other inquiries regarding data, please email [email protected]. The data team is here to support you!