LEX Knowledge Base – Agent

Help Topics & FAQs

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  Education

  • Adding Events to the Course Calendar
  • How To Utilize Presentations
  • Agency News and Events
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  Features

  • Utilizing Share Links
  • Asset Downloads
  • How to Build a Gallery
  • How to Upload Application Images
  • Spotlight Widget
  • Inspirational Search
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  Line Card Management

  • Manage Manufacturer Categories
  • Line Card Query Builder
  • Line Card Manufacturer Ordering
  • Enroll Customers Directly on Your Line Card
  • How to Add or Remove a Manufacturer
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  The Dashboard

  • LEX Updates
  • Understanding Your Dashboard
  • Where Do I Log In?
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  Support

  • Data Support
  • Chat With Us
  • Receiving Emails from The Lighting Exchange®
  • What is The Lighting Exchange®?
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  Searching for Products

  • Product Sample Management
  • Quick Access to Product Resources
  • Quick Search
  • How to Add a New Product
  • Using Agency Pick to Feature Products
  • Selecting Your Favorites
  • Product Search
  • Manufacturer Search
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  Account Management

  • How to Utilize Agency Reports
  • Checking Out Agent and Customer Profiles
  • 5 Methods of Adding Customers
  • Manufacturer Engagement Report
  • Managing Your Agency Employee List
  • How Secure is My Password and How Can I Reset it?
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  Building a Project

  • Adding Alternate Images to a Project
  • Project Builder Fixture Type Ordering
  • Project Builder Column Management
  • Cloning Products in a Project
  • Using Project Storage
  • Navigating Project Templates
  • Adding Products and Fixture Types within a Project
  • Creating a Budget Analysis
  • Project Chat & Notifications
  • Exporting a Fixture Schedule